HelpPiMP provides a variety of support resources.
Frequently Asked Questions
We need your voice, miners! This is our FAQ section. Feel free to ask or answer any questions here about mining and vote your favorite answers!
Sales and Pricing
Questions about the cost of PiMP OS, miner.farm subscriptions, and how to buy.
Questions about how to download PIMP, how to setup miner.farm accounts, how to key your rig, and other setup steps.
Configuration and Daily Use
Questions about configuring PiMP and miner.farm and other ‘Daily Use’ type questions.
How to solve problems with hardware, software, and how to fix mining issues.
Ask a Question!
Feel free to ask any question you may have!
PiMP Live Chat
- Read the Documentation First!
- Ask your question in detail and be patient.
- Choose a nickname so we know who you are.
- You can install a proper IRC client like HexChat for a better IRC interface.
- Become a regular. This is the place to be for bleeding edge coin mining discussion. We are glad to have you!
Post your message and wait for someone to respond, or, join the lively conversation!
bigPiMP (The PiMP Information Bot)
In the IRC channels, we have a bot that provides useful information, especially FAQ answers that you can use when supporting customers.
Here are commands:
!btc (shows the current btc price in an easy format, against USD and EUR)
!roulette (Play russian roulette with the bot.)
!confs Want to edit your conf files the easy way? Check out this Guide: https://getpimp.org/how-to-edit-and-tune-your-miner-confs-the-fastest-and-easiest-way
!cost What does PiMP Cost? What about 20+ rigs? Check here: https://getpimp.org/faq/how-do-you-charge-for-pimp-and-for-miner-farm/
!crate Want to build a PIMP crate rig? Check out this photo guide as a starting point: https://getpimp.org/how-to-build-a-pimp-crate-rig/
!faq Hashrates, Settings, Pimp rigs, and Questions and Answers are found in the PIMPS corner: https://getpimp.org/pimps-corner Feel free to comment and add!!
!free PiMP is now paid commercial software. For more information: please read this entirely: https://getpimp.org/faq/how-do-you-charge-for-pimp-and-for-miner-farm/
!guide Here’s the latest Users Guide! https://getpimp.org/guide2 is the website, and on the rig you have: pimp –help and minerfarm –help
!hashrates Check out the PIMP reported hashrates and share yours! https://getpimp.org/pimps-corner/hashrates/
!helpme Please open a PiMP terminal / SSH and run the command helpme . It will give you a debian paste URL at the end. Give us that URL so we can take a look and help you.
!investor Interested in learning more about the getPiMP.org family of products? Check out our company profile at https://gust.com/companies/getpimp today!
!kb Need Help? Check out our Knowledgebase at https://getPiMP.org/kb
!mf Miner.farm is the secure farm management and monitoring tool of choice designed purely by the voices of pro miners. Details at https://getPiMP.org/products/miner-farm
!mobaxterm Want more than PuTTY? PiMP recommends mobaxterm, available free at http://mobaxterm.mobatek.net/
!noapi Where is the missing miner info? Why is a value “NA” or always 0? What does “No API” mean? Go to https://getpimp.org/faq/where-is-the-missing-miner-info-why-is-a-value-na-or-always-0-what-does-no-api-mean/ for more info!
!nvidiaPiMP 2.0 for NVIDIA available NOW! Details and Downloads at https://getpimp.org/shop/pimp-classic-v2-0-with-nvidia-drivers/ Thank you to all of the PiMPs that made this possible!
!pascal Ready to mine Pascal the easiest way? PIMP has an app for that. https://getpimp.org/landing/how-to-mine-pascalcoin-the-fastest-and-easiest-way/
!pimpfarm All PiMP Classic rigs get free access to PRO monitoring at miner.farm by joining the PiMP farm! Check it out at https://miner.farm/farmer/PiMP today!
!product19 Check out the PiMP 1.9 Product page for details: https://getpimp.org/shop/pimp-classic-v1-9-with-fglrx-drivers/
!product20 Check out the PiMP 2.0 Product page for details: https://getpimp.org/shop/pimp-classic-v2-0-with-amdgpu-drivers/
!quickstart Watch how to start mining XMR within 5 minutes of booting PiMP! https://getpimp.org/video-how-to-start-mining-crypto-currencies-with-pimp-in-less-than-5-minutes/
!refer Is there any referral or affiliate program so I can earn money for recommending PIMP? YES! Check out the following FAQ info: https://getpimp.org/faq/is-there-any-referral-or-affiliate-program-so-i-can-earn-money-for-recommending-pimp/ You can find your referral URL in the green box on your account page: https://getpimp.org/home-landing/my-account/
!review We need your feedback about PiMP and miner.farm! Please go to https://getpimp.org/pimps-corner/reviews/ to post a review, and check out what the other PiMPs have to say too!
!rigs Check out some of the PiMPed out Rigs that the pimps built!! https://getpimp.org/pimps-corner/pimp-rigs/
!sshkey Check out this video how to enter your PiMP Key using SSH! https://getpimp.org/video-how-to-enter-your-pimp-key-using-ssh-the-easiest-way/
!whichver Which version? 1.9 or 2.0? Search by GPU: https://getpimp.org/help/need-help-picking-which-pimp-is-right-for-you/
!zcash The fastest and easiest way to mine Zcash (aka ZEC, Equihash) is with PiMP. For details, visit our Zcash page: https://getpimp.org/landing/how-to-mine-zcash-the-fastest-and-easiest-way/