Portable Instant Mining Platform LLC, the principals of Miner.Farm/PiMP, respect the privacy of the online visitors and customers of its products and services and complies with applicable laws for the protection of your privacy, including, without limitation, the European Union General Data Protection Regulation (“GDPR”) and the Swiss and EU Privacy Shield Frameworks.
1. Definitions
Wherever we talk about Personal Data below, we mean any information that can either itself identify you as an individual (“Personally Identifying Information”) or that can be connected to you indirectly by linking it to Personally Identifying Information. Miner.Farm/PiMP also processes anonymous data, aggregated or not, to analyze and produce statistics related to the habits, usage patterns, and demographics of customers as a group or as individuals. Such anonymous data does not allow the identification of the customers to which it relates. PiMP/Miner.Farm may share anonymous data, aggregated or not, with third parties.
2. Why Miner.Farm/PiMP Collects and Processes Data
Miner.Farm/PiMP collects and processes Personal Data for the following reasons:
  • a) where it is necessary for the performance of our agreement with you to provide a full-featured crypto currency mining and/or monitoring service and deliver associated content and services;
  • b) where it is necessary for compliance with legal obligations that we are subject to (e.g. our obligations to keep certain information under tax laws);
  • c) where it is necessary for the purposes of the legitimate and legal interests of Miner.Farm/PiMP or a third party (e.g. the interests of our other customers), except where such interests are overridden by your prevailing legitimate interests and rights; or
  • d) where you have given consent to it.
These reasons for collecting and processing Personal Data determine and limit what Personal Data we collect and how we use it (section 3. below), how long we store it (section 4. below), who has access to it (section 5. below) and what rights and other control mechanisms are available to you as a user (section 6. below).
3. What Data We Collect and Process
3.1 Basic Account Data
When setting up an Account, Miner.Farm/PiMP will collect your name, email address and country of residence. You are also required to choose a user name and a password. The provision of this information is necessary to register a Miner.Farm/PiMP User Account. We do not require you to provide or use your real name for the setup of a Miner.Farm/PiMP User Account.
3.2 Transaction and Payment Data
In order to make a transaction on Miner.Farm/PiMP (e.g. to purchase Subscriptions for Content and Services), you may need to provide payment data to Miner.Farm/PiMP to enable the transaction. If you pay by credit card, you need to provide typical credit card information (name, address, credit card number, expiration date and security code) to Miner.Farm/PiMP or its agents/merchant services, including but not limited to Paypal, Stripe, Coinpayments, and/or Coinbase, which Miner.Farm/PiMP will process and transmit to the payment service provider of your choice to enable the transaction and perform anti-fraud checks. Likewise, Miner.Farm/PiMP will receive data from your payment service provider for the same reasons.
3.3 Other Data You Explicitly Submit
We will collect and process Personal Data whenever you explicitly provide it to us or send it as part of communication with others on Miner.Farm/PiMP, e.g. in Miner.Farm/PiMP Community Forums, chats, or when you provide feedback or other user generated content. This data includes:
  • Information that you post, comment or follow in any of our Content and Services;
  • Information sent through chat;
  • Information you provide when you request information or support from us or purchase Content and Services from us, including information necessary to process your orders with the relevant payment merchant or, in case of physical goods, shipping providers;
  • Information you provide to us when participating in competitions, contests and tournaments or responding to surveys, e.g. your contact details.
3.4 Your Use of the Miner.Farm/PiMP Client and Websites
We collect a variety of information through your general interaction with the websites, Content and Services offered by Miner.Farm/PiMP.
Personal Data we collect may include, but is not limited to, browser and device information, data collected through automated electronic interactions and application usage data.
Likewise, we will track your process across our websites and applications to verify that you are not a bot and to optimize our services.
3.5 Your Use of Miner.Farm/PiMP
In order to provide you with services, we need to collect, store and use various information about your activity in our Content and Services. “Content-Related Information” includes what is usually referred to as “miner statistics”. By miner statistics we mean information about your rigs’ preferences, hashrates, as well as information about the device you are using, including what PiMP versions and miner versions you are using, device settings, unique device identifiers, and crash data.
3.6 Tracking Data and Cookies
We use “Cookies”, which are text files placed on your computer, to help us analyze how users use our services, and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different devices and our services, as well as to improve the services we are offering, to improve marketing, analytics or website functionality. The use of Cookies is standard on the internet. Although most web browsers automatically accept cookies, the decision of whether to accept or not is yours. You may adjust your browser settings to prevent the reception of cookies, or to provide notification whenever a cookie is sent to you. However, refusing to accept cookies will prevent you from accessing the miner.farm web application, as cookies are used for session data. Blocking some tracking data may also result in the loss of credit for a referral. When you visit any of our services, our servers log your global IP address, which is a number that is automatically assigned to the network your computer is part of.
3.7 Google Analytics
This website uses Google Analytics, a web analytics service provided byGoogle, Inc. (“Google”). Google Analytics uses “cookies”, which are textfiles placed on visitors’ computers, to help the website operators analyze how visitors use the site. The information generated by the cookie about the visitors’ use of the website will generally be transmitted to and stored by Google on servers in the United States.
On this website, IP anonymization has been activated. The IP addresses users visiting Miner.Farm/PiMP will be shortened. Only in exceptional cases will a complete IP address be transferred to a Google server in the United States and shortened there. On behalf of the website operator, Google will use this information for the purpose of evaluating the website for its users, in order to compile reports on website activity, and to provide other services relating to website activity and internet usage for website operators.
Google will not associate the IP address transferred in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that in this case you may not be able to use the full functionality of this website.
Furthermore, users can prevent the collection of data about their use of the website (including their IP address) generated by the cookie, and the processing of data by Google, by downloading and installing the browser plug-in through the following link: http://tools.google.com/dlpage/gaoptout?hl=en.
3.8 Content Recommendations
We may process information collected under this section 3 so that content, products and services shown on the pages of the Miner.Farm/PiMP store and in update messages displayed when launching the Miner.Farm/PiMP Client can be tailored to meet your needs and populated with relevant recommendations and offers. This is done to improve your customer experience.
Subject to your separate consent or where explicitly permitted under applicable laws on email marketing, Miner.Farm/PiMP may send you marketing messages about products and services offered by Miner.Farm/PiMP to your email address. In such a case we may also use your collected information to customize such marketing messages as well as collect information on whether you opened such messages and which links in their text you followed.
You can opt out or withdraw your consent to receive marketing emails at any time by either withdrawing the consent on the same page where you previously provided it or clicking the “unsubscribe” link provided in every marketing email.
3.9 Information Required to Detect Violations
We collect certain data that is required for our detection, investigation and prevention of fraud, cheating and other violations of the SSA and applicable laws (“Violations”). This data is used only for the purposes of detection, investigation, prevention and, where applicable, acting on of such Violations and stored only for the minimum amount of time needed for this purpose. If the data indicates that a Violation has occurred, we will further store the data for the establishment, exercise or defense of legal claims during the applicable statute of limitations or until a legal case related to it has been resolved. Please note that the specific data stored for this purpose may not be disclosed to you if the disclosure will compromise the mechanism through which we detect, investigate and prevent such Violations.
4. How Long We Store Data
We will only store your information as long as necessary to fulfill the purposes for which the information is collected and processed or — where the applicable law provides for longer storage and retention period — for the storage and retention period required by law. After that your Personal Data will be deleted, blocked or anonymized, as provided by applicable law.
In particular:
  • If you terminate your Miner.Farm/PiMP User Account, your Personal Data will be marked for deletion except to the degree legal requirements or other prevailing legitimate purposes dictate a longer storage.
  • Please note that Miner.Farm/PiMP is required to retain certain transactional data under statutory commercial and tax law for a period of up to ten (10) years.
  • If you exercise a right to object to the processing of your Personal Data, we will review your objection and delete your Personal Data that we processed for the purpose to which you objected without undue delay, unless another legal basis for processing and retaining this data exists or unless applicable law requires us to retain the data.
5. Who Has Access to Data
5.1 Miner.Farm/PiMP and its subsidiaries may share your Personal Data with each other and use it to the degree necessary to achieve the purposes listed in section 2. above. In the event of a reorganization, sale or merger we may transfer Personal Data to the relevant third party subject to applicable laws.
5.2 We may also share your Personal Data with our third party providers that provide customer support services in connection with goods, Content and Services distributed via Miner.Farm/PiMP. Your Personal Data will be used in accordance with this Privacy Policy and only as far as this is necessary for performing customer support services.
5.3 In accordance with internet standards, we may also share certain information (including your IP address and the identification of Miner.Farm/PiMP content you wish to access) with our third party network providers that provide content delivery network services and server services in connection with Miner.Farm/PiMP. Our content delivery network providers enable the delivery of digital content you have requested, e.g. when using Miner.Farm/PiMP, by using a system of distributed servers that deliver the content to you, based on your geographic location.
5.4 The Miner.Farm/PiMP community includes message boards, forums and/or chat areas, where users can exchange ideas and communicate with each other. When posting a message to a board, forum or chat area, please be aware that the information is being made publicly available online; therefore, you are doing so at your own risk. If your Personal Data is posted on one of our community forums against your will, please use the reporting function and the Miner.Farm/PiMP help site to request its removal.
5.5 Miner.Farm/PiMP may allow you to link your Miner.Farm/PiMP User Account to an account offered by a third party. If you consent to link the accounts, Miner.Farm/PiMP may collect and combine information you allowed Miner.Farm/PiMP to receive from a third party with information of your Miner.Farm/PiMP User Account to the degree allowed by your consent at the time. If the linking of the accounts requires the transmission of information about your person from Miner.Farm/PiMP to a third party, you will be informed about it before the linking takes place and you will be given the opportunity to consent to the linking and the transmission of your information. The third party’s use of your information will be subject to the third party’s privacy policy, which we encourage you to review.
5.6 Miner.Farm/PiMP may release Personal Data to comply with court orders or laws and regulations that require us to disclose such information.
6. Your Rights and Control Mechanisms
The data protection laws of the European Economic Area and other territories grant their citizens certain rights in relation to their Personal Data. While other jurisdictions may provide fewer statutory rights to their citizens, we make the tools designed to exercise such rights available to our customers worldwide.
To allow you to exercise your data protection rights in a simple way we provide the Miner.Farm/PiMP Account page. This gives you access to your Personal Data, allows you to rectify and delete it where necessary. To access it, log into the Miner.Farm/PiMP Account page at http://help.getpimp.org and choose the menu item Account Settings.
As a resident of the European Economic Area you have the following rights in relation to your Personal Data:
6.1 Right of Access.
You have the right to access your Personal Data that we hold about you, i.e. the right to require free of charge (i) information whether your Personal Data is retained, (ii) access to and/or (iii) duplicates of the Personal Data retained. If the request affects the rights and freedoms of others or is manifestly unfounded or excessive, we reserve the right to charge a reasonable fee (taking into account the administrative costs of providing the information or communication or taking the action requested) or refuse to act on the request.
6.2 Right to Rectification.
If we process your Personal Data, we shall endeavor to ensure by implementing suitable measures that your Personal Data is accurate and up-to-date for the purposes for which it was collected. If your Personal Data is inaccurate or incomplete, you can change the information you provided via the Account Settings.
6.3. Right to Erasure.
You have the right to obtain deletion of Personal Data concerning you if the reason why we could collect it (see section 2. above) does not exist anymore or if there is another legal ground for its deletion. For individual items of Personal Data please edit them through the Account Settings.
As a result of deleting your Miner.Farm/PiMP Account, you will lose access to Miner.Farm/PiMP services, including the Miner.Farm/PiMP User Account, Subscriptions and miner-related information linked to the Miner.Farm/PiMP User Account and the possibility to access other services you are using the Miner.Farm/PiMP Account for.
6.4 Right to Object.
When our processing of your Personal Data is based on legitimate interests according to Article 6(1)(f) of the GDPR / section 2.c) of this Privacy Policy, you have the right to object to this processing. If you object we will no longer process your Personal Data unless there are compelling and prevailing legitimate grounds for the processing as described in Article 21 of the GDPR; in particular if the data is necessary for the establishment, exercise or defense of legal claims.
You also have the right to lodge a complaint at a supervisory authority.
7. Children
The minimum age to create a Miner.Farm/PiMP User Account is 13. Miner.Farm/PiMP will not knowingly collect Personal Data from children under this age. Insofar as certain countries apply a higher age of consent for the collection of Personal Data, Miner.Farm/PiMP requires parental consent before a Miner.Farm/PiMP User Account can be created and Personal Data associated with it collected. Miner.Farm/PiMP encourages parents to instruct their children to never give out personal information when online.
8. Contact Info
You can contact Miner.Farm/PiMP’s data protection officer at the email address below.
The only way to access, rectify or delete your data is through logging in with your Miner.Farm/PiMP User Account at https://getpimp.org/home-landing/my-account and/or https://miner.farm and selecting the menu item Account Settings.
Miner.Farm/PiMP Data Security
9. Additional Information for Users from the European Economic Area
Miner.Farm/PiMP complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit http://www.privacyshield.gov.
In compliance with the Privacy Shield Principles, Miner.Farm/PiMP commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Miner.Farm/PiMP here. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. As explained in the Privacy Shield documentation (https://www.privacyshield.gov/article?id=ANNEX-I-introduction) certain residual claims not resolved by other means may be subject to binding arbitration. In such event, an arbitration option will be made available to you.
The Privacy Shield Principles describe Miner.Farm/PiMP’s accountability for Personal Data that it subsequently transfers to a third party agent. Under the Principles, Miner.Farm/PiMP shall remain liable if third party agents process the personal information in a manner inconsistent with the Principles, unless Miner.Farm/PiMP proves it is not responsible for the event giving rise to the damage.
The Federal Trade Commission has jurisdiction over Miner.Farm/PiMP’s compliance with the Privacy Shield.
9.1: Deletion of User Accounts
We allow you to restore your Miner.Farm/PiMP User Account during a grace period of 30 (thirty) days from the moment you request deletion of your Miner.Farm/PiMP User Account. This functionality allows you not to lose your account by mistake, because of your loss of your account credentials or due to hacking. During the suspension period, we will be able to finalize financial and other activities that you may have initiated before sending the Miner.Farm/PiMP User Account deletion request. After the grace period, Personal Data associated with your account will be deleted subject to section 4. above.

Changes to these Terms and Conditions:

Changes to this policy will be posted on getPiMP.org website.